Phone Interpreter Services: Secure and Fast Interpretation in 150+ Languages
Connect with one of our professional phone interpreters to overcome language barriers. Avail our phone interpreter services to hire an interpreter at any time. We are available 24/7!
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& Satisfactions
Enabling Real-Time Communication with Over-the-Phone Interpretation Services
Our phone interpreting services provide immediate support when you need to communicate across languages in real time.
Our over-the-phone interpretation connects you to a professional interpreter using a secure audio connection. We ensure smooth communication between parties without the need to schedule an on-site meeting.
Our services cover:
- In-person conversations without the need for an on-site interpreter
- Language support in outbound or internal phone calls
- Help with handling inbound calls for multilingual customers or public services
- Offering integrated workflows within contact centres and communication systems
You can avail of our interpreting services to get all these services and ensure smooth communication across languages.
Top Legal Firms and Government Agencies Have Trusted Us
When Do You Need Phone Interpreter Services?
AustralianTranslationServices is one of the trusted interpreting service providers in the country. Our phone interpreter services have proved to be the best for both individuals and businesses. We also offer video interpreting services to individuals and businesses.
Telephone interpreting is essential for:
- Audio-only interactions – It is perfect for call centres, utility companies, certain healthcare encounters, insurance calls, and financial institutions.
- Low-tech environments – If you are trying to connect with someone at a place where the internet connectivity is poor, over-the-phone interpreting services are essential.
- High-volume, repetitive needs – Telephone interpretation can be useful for processing a large number of calls seamlessly. These include scheduling, billing, customer support, and more.
You can simply share your requirements, and we will connect you to a professional interpreter or certified interpreters over the phone with language proficiency to help you get the job done. Our interpretation and translation services are among the most trusted in the country.
Here’s What Our Clients Say about Our Phone Interpreter Services
4.9
(200+) 
Fernanda Vasconcelos
Oct 4, 2025
The Australian Translation Services team done a good job translating my hand written marriage certificate from portuguese to English. Paul was in charge of the process. He was polite, prompt and professional during the process. I recommend ATS to everyone who needs to translate their documents. I'm very happy. Thank you
Posted on Trustpilot Zdenka Sekulic
Sep 20, 2025
Very easy process with efficient responses and translation of document. I can't praised them enough. I researched first and asked for verification and worried about security. Assured me it's safe. Happy with their service. Thank you
Posted on Trustpilot Jacinta Bayder
Oct 15, 2024
Highly recommend this translator service. Friendly customer support team (shoutout to especially Alex and John!). A very rapid delivery of documents (I have used this company twice now!) Easy process of snapping a photo of your document, input it in the document upload, receive email within less than half an hour for confirmation of quote price, pay the money (bank transfer was a breeze), and then await the translation to be emailed within less than two business days. I had to have a translation of my birth certificate and apostille of said birth certificate. Immaculate job! Thank you!
Posted on Trustpilot Howi Lim
Aug 2, 2024
ATS assisted me in translating my daughter's Taiwan driver's license… ATS assisted me in translating my daughter's Taiwan driver's license. They were very helpful and professional in assisting their clients. Correspondence between the ATS service team and me was constant and on time. The collaboration is fantastic! Thank you for your service! I highly recommend ATS.
Posted on Trustpilot Gabriela Menezes
Jul 20, 2025
The service was extremely fast The service was extremely fast, i got my document properly translated in 24h! Amazing! Thanks Paul!!
Posted on Trustpilot Hana Gerges
Nov 28, 2024
Amazing and affordable service Amazing and affordable service, helpful team. I got my translation done in 3 days. Thanks ATS
Posted on Trustpilot Hire Our Native Phone Interpreters to Communicate in 150+ Languages
Thai
German
Polish
Italian
Chinese
Turkish
Japanese
Spanish
Vietnamese
French
Connect with Us for Over-the-Phone Interpreting for Different Industries
Our professional interpreters have immense knowledge of industry-specific terminology, protocols, and privacy requirements. Our phone interpretation services cover all major industries, including:
- Healthcare – Our services cater to healthcare and medical institutions. It is generally used for routine check-ups, remote patient assessments, confidential on-demand support, clarifying medical instructions, and more.
- Education – Various schools and universities use these services to communicate with non-English speaking parents and students seamlessly.
- Legal and law enforcement – Our interpreters are well-versed in the complex terminology of the legal industry and have proved to be helpful in various legal proceedings. Legal translation is critical, and it is important to hire someone who is well-versed in the subject.
- Finance and banking – You can connect with an interpreter to interpret and communicate regarding financial assets, claims, and policies. We follow proper confidentiality policies during these calls.
- Travel, hospitality, and retail – We facilitate communication for visitors and international shoppers.
We interpret different languages via phone and cater to more industries. You can hire us for foreign language interpretation at any time. Our customer service representatives are available 24/7 to answer your queries and connect you to an available interpreter.
Why Clients Choose Us for Telephone Interpreting for Any Language?
There are multiple reasons clients avail our phone interpretation services. A few of them include:
Save Time
Contact us to hire a professional interpreter for effective communication. We have professionals from different backgrounds and with expertise in different fields to help you with your project.
Reasonable Prices
Our prices are reasonable. Be it for hiring a NAATI translator or a language interpreter, we guarantee the highest quality at reasonable prices. Our prices start from AUD 50 per hour.
24/7 Availability
We are available 24/7 to cater to your queries. So, if you need an interpreter for an urgent call, feel free to connect with us at any time. Our translation and interpretation team is always there to help you with your project.
Certified Interpreters
Our team has certified interpreters to ensure accurate, ethical, and reliable communication in high-stakes environments. Avail our language services to communicate clearly in all kinds of environments.
Accurate Solutions
Be it translation phone services or interpretation, we have always delivered accurate solutions to our clients. Hire us to get a solution for all translation, transcription, or interpretation problems.
Confidentiality Guaranteed
We take all the necessary precautions to ensure the call is completely safe and secure. It is one of the major reasons clients from the legal and finance industries trust us.
Request a Free Custom Quote
How to Hire a Telephone Interpreter?
Follow these steps to hire a phone interpreter:
01
Fill Out the Form: Locate the order form on our website and fill out the form with all the necessary details. Select the type of interpretation services you need, mention the source language, the target language, and the time duration. Also, mention the date, time, a brief description, and your contact number, and submit.
02
Get a Free Quote: Once you share the details, we will review them and send you a free quote within 10 minutes. You can make the payment online using MasterCard, Visa, debit, or credit card. We will share a confirmation via email with all the project information.
03
Execution: The assigned interpreter will start the work and manage the interaction to ensure clear communication for all participants.
The Three Ways to Access Phone Interpreting Services
A. On-Demand Access
Connect with instant phone interpreters for language services at any time.
B. Inbound Call Routing
We have automated call routing to route your call to an interpreter to ensure you can talk to the other person in your language without any hassles.
C. Facilitated or Pre-Connected Calls
You can hire an interpreter during or before the start of your conversation.
We work as per your requirements. So, if you need a telephone interpreter for business, we ensure that you get the right person to fulfil your needs.
How Does Over-the-Phone Interpretation Work?
We have a very easy process to connect both parties for over-the-phone interpretation. Here’s how it works:
A. The Setup
You can connect with us via phone or using any other available options.
B. Connecting with an Interpreter
We will assign an available interpreter for the required language pair.
C. The Conversation
Our interpreter will join the call as the third participant.
D. Closing the Call
Once the business is handled, our interpreter will ensure that all answers of both parties are answered and will be the last to disconnect.
Frequently Asked Questions
1. Are phone interpreters certified or trained professionals?
Most are trained professionals with expertise in specific industries, like healthcare, legal, or finance. Many interpreters hold credentials from NAATI. All interpreters are bound by strict codes of confidentiality and accuracy.
2. How accurate is phone interpretation compared to in-person?
Phone interpretation is highly accurate when handled by trained professionals. Since active listening through contextual understanding is important, it is crucial to hire skilled interpreters for proper phone interpretation.
3. Can I use phone interpreting services for medical appointments?
Yes, you can use these services for medical appointments. In fact, it is widely used in healthcare settings for consultations, diagnoses, prescription explanations, and emergencies. It ensures patients with limited English proficiency get the same quality of care and fully understand their medical information.
4. Are phone interpreting services available for legal proceedings?
Yes, they are regularly used in depositions, client consultations, court hearings, and document reviews. Legal phone interpreters are well-versed in legal terminology and bound by strict confidentiality agreements to protect sensitive information.
5. Are phone interpreters associated with you available 24/7?
Yes, our interpreters are available 24/7. We resolve all inquiries coming to us at any point in time. The interpreter will ensure that the speaker and the caller understand each other properly. We also offer plans for language access in organisations for effective communication.
6. Are the services available for immigration and visa consultations in Australia?
Yes, phone interpreting services are used for immigration and visa consultations in Australia. Anyone applying for a visa, attending a Department of Home Affairs interview, or speaking to a migration agent can hire an interpreter for effective communication.